Warranty

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Warranty

All our Christmas trees come with a 3 year Warranty

Christmas lights and decoration come with a 1 season warranty

Inflatables have a 5 year Warranty

We require this form to be completed before we accept any warranty claims

The item arrived damaged or missing parts

All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.

All claims for damaged items must be made within 5 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.

No responsibilities accepted for any damages after installation

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We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

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