Warranty

Please read Carefully

For all warranty Claims please complete the warranty form below

Warranty

All our Christmas trees come with a 3 year warranty, and a 1 season warranty on Pre-Lit Lights on the Christmas trees. 

Christmas lights and decoration come with a 1 season warranty 

Inflatables have a 5 year Warranty

We require you to complete our warranty claim form below before sending anything back to us

To help us to better assist you with your claim we require as many photos as possible

The item arrived damaged or missing parts

All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.

All claims for damaged items must be made within 5 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.

No responsibilities accepted for any damages after installation

Warranty Claim

To help us to better assist you with your claim we require as many photos as possible